Kelly Kay is the Chief Operations Officer at the Toyota Research Institute (TRI) responsible for Human Resources, IT, Legal/Compliance, Facilities and overall operations. Prior to TRI, Kelly served as the Vice President of Business Operations at Lyft, Inc., where she built and led the teams responsible for Regulatory Compliance, Audit & Reporting, Payments & Fraud, and Airport Operations. She also served as the Chief Operating Officer and President of YapStone, Inc., a leading electronic payments company in the real property space. Prior to serving as an operational leader, Kelly was an attorney for more than 19 years and held roles as a General Counsel, Associate General Counsel & Head of Compliance, as well as a leader in public policy and government relations at companies such as MasterCard, eBay, PayPal and J.P. Morgan (previously Banc One). Kelly has spent her career designing solutions to bring traditional, highly regulated products and services into the digital age in a compliant and operationally friendly manner. Her key areas of focus include ride-sharing, autonomous technologies regulation, online payments, online financial services, privacy, anti-money laundering, and online auctions.
Kelly attended The Ohio State University and Capital University Law School where she graduated Summa Cum Laude.